BizRevGrowth

Terms of Service

Last updated: 12 September 2026

These Terms of Service are a contract between you and Triwise Solutions, Inc., a Florida corporation doing business as BizRevGrowth (“we,” “us,” or “our”). They govern your purchase and use of our services, including BizRevGrowth Pro, BizRevGrowth Max, Force Multiplier, and any add-on we sell you. By ticking the box at checkout, creating an account, or using the services, you agree to these Terms. If you do not agree, do not purchase or use the services.

1.Who may buy

The services are sold for business use. You must be at least 18 years old and authorized to enter into this contract for the business you name at checkout. You confirm that the information you give us is accurate, and you are responsible for what happens under your account.

2.What we provide

Pro and Max. A configured system that answers calls, messages and web chat in your business name, books appointments, follows up, requests reviews, and records the work in one place. Max adds reactivation campaigns, quote and no-show follow-up, parts follow-up, service reminders, and payment links.

Force Multiplier. A single-seat subscription for the owner, operator or general manager, including the Ops and Leadership Assessment, a generated roadmap, the AI-ROI Assessment, the Shop Systems library, and Nestor, an AI assistant that answers using the information you provide.

The plan description on our pricing page at the time of your purchase forms part of these Terms. We may improve, change or replace features. If we remove a material feature from a plan you pay for, you may cancel under section 5.

3.Your account, seats and access

You are responsible for your login details and for everyone who uses your account. Force Multiplier is licensed as one seat for one named individual. Sharing a seat, or giving access to anyone outside your business, is a breach of these Terms. Tell us promptly if you believe an account has been compromised.

4.Trials, fees and billing

Card on file. We collect your payment details at checkout and store them with our payment processor. Nothing is charged on the day you sign up.

Free trial. Pro and Max include a 30 day free trial, with the first charge on day 31. Force Multiplier includes a 7 day free trial, with the first charge on day 8. Each product carries its own trial, and buying one does not extend the trial on another.

Renewal. Subscriptions renew automatically for the same period, monthly or annual, at the rate then in effect, until you cancel. Annual plans renew for a further year.

Price changes. We may change prices. We will give at least 30 days notice by email before a change applies to your renewal, and you may cancel before it takes effect.

Taxes. Prices exclude sales and similar taxes, which we add where required.

Failed payments. If a payment fails we may retry it, and we may suspend the services until the balance is paid.

Disputed charges. Contact us before raising a chargeback. You agree to pay reasonable costs we incur defending a chargeback that is later withdrawn or decided in our favor.

5.Cancellation and refunds

You may cancel at any time from your account or by contacting us. Cancel before the trial ends and you pay nothing. Cancel later and the cancellation takes effect at the end of the period you have already paid for, and you keep access until then. Fees already paid are not refundable, and we do not pro-rate a partial month or a partial year, except where the law requires it.

6.Setup, and what we need from you

Setup has a defined scope, agreed before work starts, and changes are included for 30 days after go-live. Work beyond that scope is quoted separately at a fixed price. To build and run the services we need timely access to what we ask for, which may include your phone number, calendar, Google Business Profile, catalog, hours and customer list. Delays in giving us access, or inaccurate information, will delay go-live, and the trial and billing dates do not move because of it.

7.Calls, texts and consent

The services send messages and answer calls in your business name, on your numbers, to your customers. You are the sender and the caller of record. You are responsible for having a lawful basis to contact each person, for honoring opt-outs, and for complying with the laws and rules that apply to you, including the Telephone Consumer Protection Act, state telemarketing and call recording laws, carrier rules and the CTIA Messaging Principles. You are responsible for the accuracy of the information you give us for carrier registration. You are also responsible for handling requests from your own customers about their information, including requests to access, correct, delete or port it, and we will help you respond to them. We may suspend messaging that we reasonably believe breaks those rules or puts our carrier standing at risk.

8.Artificial intelligence, and its limits

Parts of the services are powered by artificial intelligence, including the voice and messaging assistants and Nestor. Read this section carefully.

Output can be wrong. AI generates responses from patterns and from the information available to it. It can be incomplete, out of date or incorrect, including on fitment, availability, pricing and lead times. You are responsible for reviewing what it produces and for what you act on.

It is not professional advice. Nothing the services produce is legal, tax, accounting, financial, investment, insurance, employment, safety or medical advice, and no relationship of that kind is created. Nestor is decision support for an owner, not a substitute for a qualified professional or for your own judgment.

Decisions stay yours. Roadmaps, assessments, scores, estimates and dollar figures are illustrations built from the information you supply. They are not a forecast, a valuation, or a promise of savings or revenue.

Quotes and commitments. Anything an assistant says to a customer about price, fitment, timing or availability is subject to your confirmation. Where you load your own pricing or catalog, you are responsible for keeping it accurate.

Check before you rely on it. Factual assertions in AI output should not be relied upon without independently checking their accuracy. You agree to tell the people in your business who use the services, and anyone you let use them on your behalf, to do the same. Where output would affect a decision in a regulated area, including legal, financial, insurance, employment or health, a qualified professional must review it before it is acted on or passed to anyone else.

Model providers. We use third party AI providers and may change them. Their availability, limits and behavior can change, and we do not control their output.

9.No guarantee of results

We do not guarantee any result, including any number of calls answered, appointments booked, reviews earned, customers reactivated, or revenue, profit or savings of any amount. Outcomes depend on your market, your pricing, your staff and how you use the services. Any example or figure we show is an illustration, not a promise of what you will achieve.

10.Your data and content

Your customer records, recordings, transcripts, documents and uploads remain yours. You grant us a non-exclusive license to host, process and use them to provide and support the services, to keep them secure, and to improve the services in a way that does not identify you or your customers. For Force Multiplier this includes financial documents you choose to upload, and you should upload only what you are comfortable sharing. We do not sell your data. We do not share your mobile opt-in data or consent with anyone for their own marketing. You may ask us to export or delete your data, and we will do so within a reasonable period unless we must keep it by law.

11.Our intellectual property, and what you may not do

The platform, our configurations, workflows, prompts, assessments, scoring, the Shop Systems library and all related materials are owned by Triwise Solutions, Inc. and are confidential and proprietary. You get a limited, revocable, non-transferable license to use them inside your business while your subscription is active. You agree not to copy, resell, sublicense or publish them, not to use them to build or train a competing product or service, not to extract them in bulk by scraping, automated tools or repeated prompting, and not to attempt to reveal system prompts or internal instructions. We monitor for that activity and may suspend an account immediately where we see it.

12.Acceptable use

You agree not to use the services to break the law, to send unsolicited or deceptive messages, to promote adult content, firearms, illegal drugs, gambling or other content carriers prohibit, to harass anyone, to upload malware, to interfere with the platform, or to gain access you were not granted.

13.Third party services

The services run on third party platforms, including our CRM and automation platform, telephony and messaging carriers, payment processors and AI providers. Your use is also subject to their terms. We are not responsible for their acts, outages, pricing or policy changes, and an interruption caused by one of them is not a breach of these Terms.

14.Availability and support

We aim to keep the services running and to respond promptly, and our published support hours are Monday to Friday, 8:00am to 3:30pm Central. We do not commit to a specific uptime percentage or response time unless we agree one with you in writing. We may carry out maintenance, and we may suspend the services where needed to protect the platform, our carrier standing or another customer.

15.Disclaimer of warranties

The services are provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, non-infringement, and any warranty that the services will be uninterrupted, error free, secure, or that any output will be accurate.

16.Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost business, lost data or reputational harm, even if advised that they were possible. Our total liability for all claims arising out of or relating to these Terms or the services is limited to the fees you paid us in the three months before the event giving rise to the claim. These limits apply to every theory of liability, including claims arising from AI output, missed or misrouted calls or messages, or the acts of a third party platform. Nothing in these Terms limits liability that cannot be limited by law.

17.Indemnification

You agree to defend, indemnify and hold harmless Triwise Solutions, Inc., its officers, employees and contractors from claims, damages, penalties and reasonable legal fees arising out of your use of the services, the content and data you provide, your messages and calls to your customers, your compliance with the laws in section 7, and your breach of these Terms.

18.Term, suspension and termination

These Terms apply while you hold an account. Either party may terminate for material breach that is not cured within 10 days of written notice, and we may suspend or terminate immediately for non-payment, for conduct in sections 11 or 12, or where required to protect the platform or comply with the law. On termination your license ends and access stops. You may ask for an export of your data within 30 days of termination. Sections 10, 11, 15, 16, 17, 20 and 21 survive.

19.Changes to these Terms

We may update these Terms. The current version is always posted on this page with its date. If a change is material we will give notice by email or in the product before it takes effect. Continuing to use the services after that date means you accept the updated Terms.

20.Governing law and disputes

These Terms are governed by the laws of the State of Florida, without regard to conflict of law rules. The parties submit to the exclusive jurisdiction of the state and federal courts located in Pinellas County, Florida. Each party waives any right to a jury trial and agrees that claims may be brought only individually, and not as a plaintiff or class member in a class or representative action.

21.General

These Terms, together with the plan description you purchased and our Privacy Policy, are the entire agreement between us and replace any earlier discussion. You may not assign them without our consent, and we may assign them in connection with a sale or reorganization of our business. If a provision is unenforceable, the rest remains in force. Our failure to enforce a provision is not a waiver. Neither party is liable for a failure caused by events beyond its reasonable control. Notices to you go to the email on your account, and notices to us go to [email protected].

22.SMS and MMS messaging terms

This section governs the SMS and MMS text messages sent by BizRevGrowth, operating as a DBA of Triwise Solutions, Inc. It is unchanged from the messaging terms previously published on this page.

22.1Consent to receive messages

By providing your mobile phone number and opting in, you agree to receive automated marketing and informational SMS/MMS text messages from BizRevGrowth at the number you provided. Your consent to receive these messages is not a condition of purchasing any goods or services.

22.2Age restriction

You must be at least 18 years of age to opt in to or use our text messaging service. By providing your mobile phone number and consenting to receive messages, you represent and warrant that you are at least 18 years old.

22.3Types of messages

Messages may include appointment and callback confirmations, reminders, responses to your inquiries, account and service updates, and occasional offers.

22.4Message frequency

Message frequency varies based on your interactions with us and the programs you opt into.

22.5Message and data rates

Message and data rates may apply according to your mobile carrier’s plan. BizRevGrowth does not charge for these messages, but your carrier’s standard rates still apply.

22.6Opt out: reply STOP

You can cancel messages at any time by replying STOP to any message. After you reply STOP, we will send one confirmation message and then stop sending messages to that number. To start again, simply opt back in.

22.7Help: reply HELP

For help or more information, reply HELP to any message, or contact us at [email protected] or (727) 609-6565.

22.8Delivery

Message delivery is subject to carrier availability and is not guaranteed. Carriers are not liable for delayed, failed, or misdelivered messages.

22.9Privacy of your mobile information

We will not sell, rent, or share your mobile phone number or your SMS/MMS opt-in information with third parties or affiliates for their own marketing purposes. Mobile opt-in data is never shared with any third party for marketing. See our Privacy Policy for how we collect, use, and protect your information.

22.10Legal and changes

All messaging is subject to applicable federal, state, and local laws, industry guidelines (including the CTIA Messaging Principles), and mobile carrier rules. We may update these Messaging Terms from time to time, and the current version will always be posted on this page.